Ratings & Reviews

Overall Rating

4(196 reviews)99.5% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Bryson L. - |Recommended: YesMy experience at the social... — My experience at the social has been great I only moved in a few days ago, but the staff has gone above and beyond to make sure everything was wonderful.
response from property -Welcome to the community, Bryson! Thank you for taking the time to point out the hard work and dedication of our management team. We are delighted to have you here and hope your experience with us continues to exceed your expectations.
Review From Modern Messagesubmitted by Olivia S. - |Recommended: YesThe staff is always friendl... — The staff is always friendly and helpful. The location is excellent - close to the university and downtown Fully furnished apartment made moving to TN very convenient.
Review From Modern Messagesubmitted by Nicolas B. - |Recommended: YesFor the most part it has be... — For the most part it has been great. There's not too much to complain about other than tiny things that rarely happen. There is also some things that are majorly the fault of other tenants. For example, the elevator floor always being dirty or the laundromats just being left with clothes inside them.
response from property -Nicolas, thank you for sharing your feedback with us. We're pleased to hear that the majority of your experiences in our community have been positive ones, and would like the opportunity to elevate your time living here. If you would like to share more details regarding any of the concerns mentioned in your review, please reach out to us at thesocialknoxville@trinity-pm.com.
Review From Modern Messagesubmitted by Anais L. - |Recommended: YesWe really like living here ... — We really like living here It's quiet and peaceful. The laundry room and mail room are very nice and convenient, and we like how everything is included in the rent wi-fi, laundry, gym . Sometimes there are difficulties having problems addressed in a timely manner i.e. maintenance , but eventually they get resolved.
response from property -Anais, we love the amenities we provide our residents and are glad you are enjoying them. We expect our team to resolve maintenance requests promptly and are sorry to hear that on occasion you have experienced a delay. We will take your feedback to the team for training purposes. Thank you for sharing.
Review From Modern Messagesubmitted by Charles H. - |Recommended: YesI love it here makeing alot... — I love it here makeing alot of new friends i never not talk to anyone love the pool and the pool tables this is a great place i have not been this happy in a long time thanks
response from property -Charles, it is outstanding to hear how at home you feel in our community! Thank you for the review, and we hope you keep enjoying our pool and other amenities.
Review From Modern Messagesubmitted by Prob*@*.Com - |Recommended: YesThis place had been a good ... — This place had been a good experience so far. From the first day, I arrived here, this place and the people were very welcoming. The amenities here are also excellent.
response from property -Thank you for rating our community! Your very positive rating put smiles on all our faces. If there is anything our team can assist you with, please don't hesitate to reach out anytime.
Review From Modern Messagesubmitted by Jordan E. - |Recommended: YesI have truly enjoyed my exp... — I have truly enjoyed my experience thus far living at the Social. The room and amenities have been just what I was looking for when I started my search for a 1 BR apartment.
Review From Modern Messagesubmitted by Antione P. - |Recommended: YesEveryone has been super nic... — Everyone has been super nice thus far. I love the location and convenience of me hopping on the highway to head to work. It’s super neat that I have seen different age groups here as well.
Review From Modern Messagesubmitted by Yong K. - |Recommended: YesIt’s at a good location. Th... — It’s at a good location. They turn off the water here and there but it’s not really an issue. The staff are Amy favorite part though. They are very sweet.
Review From Modern Messagesubmitted by Stefan K. - |Recommended: YesDeciding to move to the Soc... — Deciding to move to the Social is one of the best decisions I've made. Being new to the area, I have found a community here and love the amazing amenities
Review From Modern Messagesubmitted by Colleen F. - |Recommended: YesLiving at the social has be... — Living at the social has been a great experience. This is my third year living at this apartment complex and I have no major complaints. The staff is friendly and any issue I have had over the past three years they have been attentive and responsive.
Review From Modern Messagesubmitted by Kerby H. - |Recommended: YesIt’s been great so far Fri... — It’s been great so far Friendly staff, great location for students and gorgeous views on the higher floors plus weekly events for residents.
Review From Modern Messagesubmitted by Kelly S. - |Recommended: YesLove the apartment and the ... — Love the apartment and the front desk employees were very welcoming and helpful throughout our entire move in process. The one complaint however is that we ended up getting towed twice from in front of the main office during the first 2 weeks of move in while trying to unload stuff to move in after office hours and was unable to request a parking pass. I feel there should be at least a couple of unload areas that are there to be used after hours where you don’t have to worry about being towed just to get your stuff into your apartment.
Review From Modern Messagesubmitted by Sara D. - |Recommended: YesEverything since move in ha... — Everything since move in has been nothing but above par. Any time there has been an issue, it was handled very quickly and correctly. It is a pleasant experience
Review From Modern Messagesubmitted by Alexandra R. - |Recommended: YesI love living here Having ... — I love living here Having the utilities included is extremely helpful, the pool is nice, and having free laundry is amazing. The views of downtown are spectacular.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Social Knoxville", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Social Knoxville", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose